Customer Service Professional!

Job Description

Customer Service Executive!

Are you a friendly and professional Customer Service Executive?

Are you looking to join a passionate team where you are at the heart of customer service?

This is a fantastic opportunity to grow within a globally renowned brand, supplying top-tier products across the globe!

What You’ll Be Doing:

• Responding to customer inquiries with a warm, helpful approach
• Managing and processing orders with accuracy
• Keeping customers in the loop with real-time updates on their orders
• Staying up-to-date with the latest products and services
• Collecting and reporting feedback to help us improve and stay ahead of the game
• Offering solutions and support in line with company policies
• Taking on other exciting tasks as they come up

What skills and experience do you need for this role?

• A customer service professional with great communication skills
• Strong multitasking abilities and a dynamic approach to problem-solving
• Previous experience in a B2B environment
• Order processing experience
• Comfortable using MS Office and various IT systems

Extra points if you have:

• Worked with Oracle Netsuite or similar ERP systems
• Basic Photoshop
• Previous export experience

Why Join this Company?

A basic salary up to £28,000 per annum plus opportunities to gain bonus.  Free parking, 20 days holiday plus 8 Bank Holidays and Christmas shut down week off!
Aside from the above, you’ll enjoy fantastic perks like performance bonuses, private healthcare, and plenty of opportunities to build your skills and advance your career. The Company offers gym membership contributions too!

Ready to make a difference?
We’ll be scheduling interviews shortly and looking for someone to actually start this role in January.

If this role sounds like you then APPLY NOW and one of our consultants will be in contact with you.